The Port Authority of New York and New Jersey has prepared this information to inform you of accessible services that are available at Newark Liberty International Airport (EWR). We hope this information will help make your airport experience a pleasant one.

You Should Know
If you are not accompanied by or met at the airport by a friend or relative, it is important that you contact your airline (airline terminal locations and phone numbers) in advance about any specific needs.

Questions
Call your airline or travel agent and ask them about access to the terminal, boarding the aircraft and any other special needs you may have. Customer Care representatives are located at the Ground Transportation Counters to assist you with questions.
Click here for link to Airlines and Phone Numbers for EWR.

Getting To & From
Public transportation information for the disabled traveler is available at the following numbers:
NJ Transit: 1-800-772-2222      TTY/TDD 1-800-772-2287

New York Metropolitan Transportation Authority: 718-596-8585      TTY/TDD 718-596-8273

Parking
For your convenience, the parking lots nearest to the entrances of each terminal have a limited number of designated spaces for travelers with disabilities. To park in these designated spaces and receive the lowest parking rate, official license plates or permits issued by a municipality or state of residence must be prominently displayed. The fees are listed below:

Rates Economy Long-term Parking Lot P6:
$15 for the first 24-hour period or part
$5 for each 8-hour or part thereafter

Parking Lot Operator - 973-961-6421/6422

(Total travel time from P6 to terminal via a free courtesy bus is approximately 20 minutes depending on traffic)

Departures
Curbside unloading areas for baggage and passengers are available at each terminal and in most cases are weather protected and located close to each airline's entrance door. Please make arrangements with your airline at least 24 hours in advance to confirm assistance with baggage check-in, ticketing and movement to the gate area. Skycaps are available to assist you with your luggage. Click here for airline listing.

Arrivals
Jetways provide weather-protected passage from the aircraft to your terminal. In the terminal, elevators are available to reach baggage claim, ground transportation or on-airport connecting flights.
In the baggage claim areas, Skycaps are available to help you with your luggage.

Is Someone Meeting You?
If a friend, family member or business associate will be driving to the airport to meet you, please understand that, due to security measures, they will not be permitted to wait in their car at the arrivals level curb frontage. If you and all your baggage are not there when your ride pulls up to the curb, the driver must park in an airport parking lot and walk to the terminal to wait for you.

For specific information on accessibility at the airport, see Accessibility Chart.

Motorized Wheelchair?
Please call your airline in advance to determine their policies regarding battery-operated wheelchairs.

Electric Carts
Specially designed electric carts are available for disabled passengers. These carts are available upon request from your airline to transport you from the check-in area to the ticket counter and then to the departure gate during operating hours. For more information, please call your airline in advance. Phone numbers are available under Airline Listings.

TDD/TTY
Public phones are conveniently located inside each terminal.
Customers can call 1-877-439-7889 for TDD/TTY access.

AirTrain
AirTrain Newark provides a quick, easy and reliable means of getting to and from the terminals and the parking lots that serve them. The entrance to the AirTrain station is on the concourse level near the middle of each terminal. Trains run between terminals A, B and C and AirTrain parking lots P1, P3, and P4 24 hours a day, and to the Newark Liberty International Airport Train Station between 5am and 2am. Elevator service is available from the concourse entrance level to the station platform Click here for AirTrain information.

There is a $5.50 fee when entering or departing the airport. AirTrain inside the airport is free.

Car Rental
Vehicles equipped with hand controls are available from the on-airport car rental agencies. Please contact the car rental agencies directly regarding reservations and costs.

Emergency/Medical Assistance
Call the Port Authority Police at 973-961-6230 for assistance.

For other medical services, please call 1-(973) 643-8383.

If you require more information, please call your travel agent or your airline.