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Frequently Asked Questions

1. What are the new PATH fares and when do they go into effect?
New PATH fares go into effect on March 2, 2008. For details on fare costs and options, click here.
2. What do PATH vending machines sell?
PATH vending machines sell trip products that customers may load on to their PATH SmartLinksm Cards. These products are sold in the same denominations and prices offered with the PATH QuickCard.
In addition to SmartLink Card trip products, larger vending machines sell the PATH SingleRide Ticket (valid at PATH stations for two hours from the time of purchase), as well as the Pay-Per-Ride MetroCard. These machines accept cash, as well as credit/debit ATM cards.
The smaller vending machines sell both SmartLink Card trip products and the Pay-Per-Ride MetroCard, but ONLY accept credit/debit ATM cards.
3. Where can I purchase a SmartLink Card?
Click here for SmartLink Card sales information.
4. What tickets do PATH's turnstiles accept? Can I use my MetroCard in the turnstiles?
PATH turnstiles accept the PATH SmartLink Card, PATH QuickCard, PATH SingleRide Ticket, and Pay-Per-Ride MetroCard. PATH turnstiles do not accept MTA SingleRide ticket or any Unlimited Ride MetroCard.
5. Why don't PATH vending machines sell QuickCard?
PATH plans to phase out QuickCard at some point, as the PATH SmartLink Card is now available. Until then, QuickCards are still available at NJ Transit ticket vending machines and at QuickCard vendors in or near PATH stations.
6. How can I get a Senior Fare Application form?
Applications are available in terminals at 33rd Street, Hoboken, Newark, World Trade Center and Journal Square. Click here to download an application or call us at 201-216-6247.
7. Where can I buy QuickCards with my TransitCheks?
Please click here to see the PATH QuickCard page with its list of newsstands and shops that sell QuickCards and accept TransitCheks.
8. Can I use my electronic transit benefits at PATH vending machines?
You may use credit/debit cards or stored value check cards issued by your transit benefits provider at PATH vending machines to purchase all fare products sold.
9. How can I buy a round-trip PATH Ticket?
SmartLink Card users may purchase a 2-trip product for round-trip travel. Customers may also purchase a $3.00 Pay-Per-Ride MetroCard for round-trip travel.
10. Where can I get help with a problem or an expired QuickCard or MetroCard?
If you have questions or need a replacement QuickCard, please see a red-jacketed Passenger Information Agent, who can determine the remaining value of your unexpired QuickCard and issue a replacement on-the-spot. PATH will not replace any remaining trips on an expired QuickCard.
Agents are available at Newark, Hoboken, Journal Square, Grove Street, and World Trade Center stations weekdays during the morning peak, and at 33rd Street, Newark, and World Trade Center station weeknights during the evening peak. If you use a station not served by a Passenger Information Agent, please pick up any in-station Passenger Information Telephone or call us directly at 1-800-234-PATH.
Customers experiencing difficulties with their MetroCard should call the MetroCard line at (212) 638-7622 (within New York City), or 1-800-METROCARD (outside New York City) for assistance. If you are having a MetroCard problem while in a PATH station, you may either (1) seek assistance from a Passenger Information Agent, (2) pick up any in-station Passenger information Telephone or call us directly at 1-800-234-PATH (7284).
Please treat your QuickCard or MetroCard as you would cash, as PATH will not replace any lost or stolen QuickCard or MetroCard. In addition, PATH will not replace any remaining trips on an expired QuickCard or value on an expired MetroCard.
11. When are the Christopher and 9th Street stations closed for cleaning?
9th Street Station is closed on the 1st and 3rd Sunday of each month from 11:59 PM Sunday until 5:00 AM. Monday for thorough station cleaning.
Christopher Street Station is closed on the 2nd and 4th Sunday of each month from 11:59 PM Sunday until 5:00 AM for thorough station cleaning.
If a month has a 5th Sunday, neither station is closed for cleaning. No station cleaning is done on holidays.
12. Why have turnstiles been installed across Platform H at Newark Penn Station?
PATH installed turnstiles on Platform H to help ensure an accurate entrance and exit count for its entire system. In addition, when PATH service operates only from Platform H, these turnstiles will accept fares.
13. Why can't PATH operate more trains overnight?
PATH service operates on a 30-minute schedule during overnight hours. This allows essential track, signal and station maintenance to be performed from 12 Midnight to 5 AM. The 30-minute schedule allows trains to operate in both directions using the same tunnel or track. Most of the maintenance on PATH occurs during these hours to minimize the impact on train service.